Newsroom - Westario Power

Customer Satisfaction Survey – We Want Your Feedback!

October 20, 2025

Westario Power has partnered with UtilityPULSE, a Canadian professional market research company specializing in polls and surveys for the electricity sector, to reach out to our residential and small business customers by telephone and email to gather your feedback about our services. Between October 20 and November 30, 2025, UtilityPULSE, along with its data collection

Ontario Energy Board Announces Changes to Electricity Prices for Households, Small Businesses and Farms

October 17, 2025

The Ontario Energy Board (OEB) announced today that electricity prices under the Regulated Price Plan (RPP) for households, small business and farms will change as of November 1, 2025. Winter Time-of-Use (TOU) hours and the change in threshold for residential customers on Tiered pricing will also take effect. Also, effective November 1, 2025, the Ontario

UPDATE: Important Information Regarding the Canada Post Service Disruption

September 29, 2025

Canada Post has moved from a nationwide service disruption to rotating work interruptions. This means you may start to receive mail again, but delays are still expected due to processing backlogs. During this time, it is important to stay on top of your bill payments, by ensuring access to your bill and payments are received

Westario Power Has Filed the 2026 Electricity Distribution Rate Application

September 2, 2025

On August 14, 2025, Westario Power filed its annual electricity distribution rate application for rates effective January 1, 2026 with the Ontario Energy Board (OEB). The OEB has assigned file number EB-2025-0002 to the application. The OEB has completed its preliminary review and has determined that it will now commence processing of our application. To

Ontario’s System-Wide Electricity Supply Mix: 2024 Data

July 7, 2025

The OEB has posted the updated electricity supply mix data information for 2024. As per Ontario Regulation 416/99 made under the OEB Act, and the OEB’s Directive, this information is required to be disclosed to Ontario consumers. The following table discloses the system-wide electricity supply mix data for 2024. Learn more about the 2024 Electricity

Westario Power Launches Capacity Map

April 1, 2025

As part of Westario Power’s commitment to transparency, system planning, and in accordance with the Ontario Energy Board (OEB) requirements, Westario Power is pleased announce our capacity map. The capacity map offers customers a high-level view of the available electrical capacity across our distribution network. This resource enables residents, businesses, and developers to plan their

Ontario One Call Transitioning all Homeowner Locate Requests to Online Submissions

March 24, 2025

Beginning March 28, 2025, Ontario One Call will transition to an online-only submission process for homeowner locate requests. This change is designed to streamline processes, improve accuracy, and enhance service efficiency. Here are the key details you need to know: What Is Changing? Effective March 28, 2025, homeowners must submit all locate requests through our web

Rates and Charges for 2025

January 1, 2025

Westario Power has received approval from the Ontario Energy Board (OEB) to implement changes to its Delivery Charges, effective January 1, 2025. Delivery Charges cover the cost of delivering electricity from the generator to Westario Power, and then to your home or business. This includes costs to build and maintain transmission and distribution lines, towers

Canada Post Resuming Operations: Important Information for Customers

December 17, 2024

Canada Post will restart operations on Tuesday, December 17 and begin the process of safely ramping up and stabilizing operations across the country. New commercial volumes will not be accepted into the network until Thursday, December 19 to give Canada Post time to safely reopen facilities, restart machines and vehicles that have been idle for

CUPW announces national strike that will cause service delays for Canadians

November 15, 2024

The Canadian Union of Postal Workers (CUPW) has announced it intends to begin a national strike on Friday, November 15 at 12:01 a.m. ET. Canada Post’s operations will shut down during a national strike, affecting millions of Canadians and businesses across the country. Customers should expect delays Customers will experience delays due to the strike activity.

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